Automotive CRM

The CRM car dealers actually use.

Lead management, follow-ups, customer tracking, sales pipeline and WhatsApp/SMS, purpose-built for showrooms, used-car lots and auto groups.

01, Lead Management

Capture every lead. Never lose one again.

Pull leads from your website, Facebook, Instagram, Dubizzle, YallaMotor, walk-ins and call tracking into one inbox. Auto-dedupe, score and route to the right rep in seconds.

  • Unified inbox across web forms, classifieds, social and walk-ins
  • Automatic deduplication and lead scoring
  • Round-robin or rule-based assignment to sales reps
  • Full source attribution for every showroom visit

Capability

Lead Management

All sources, one inbox
Smart routing rules
Sub-2 minute response

02, Follow-ups

AI follow-ups that book test drives while you sleep.

Pre-built automotive cadences across WhatsApp, SMS and email. The CRM nudges cold leads back to life and reminds reps before opportunities go quiet.

  • Pre-built sequences for new leads, test drives, finance and service
  • AI rewrites messages in Arabic or English to match the customer
  • Automatic reminders when a lead has been silent for X days
  • Manager alerts when SLAs are missed

Capability

Follow-ups

Multi-channel cadences
Test-drive reminders
AI message drafting

03, Customer Tracking

A 360° view of every customer and every car.

Every call, message, showroom visit, test drive, quote, contract and service record on a single timeline, tied to the customer and the vehicles they own.

  • Full conversation timeline across all channels
  • Linked vehicles owned, test driven and quoted
  • Service and warranty history on the same profile
  • Tags, lifecycle stage and lifetime value at a glance

Capability

Customer Tracking

Unified timeline
Vehicle history
Service records

04, Sales Pipeline

A visual pipeline your sales managers will actually use.

Drag-and-drop kanban from Inquiry → Test Drive → Quote → Negotiation → Won. Real-time forecasting, deal velocity and rep leaderboards.

  • Kanban and table views with custom stages per brand
  • Stage probability, deal value and forecast in one click
  • Aging alerts when deals stall in a stage
  • Rep, branch and brand leaderboards

Capability

Sales Pipeline

Live forecasting
Conversion analytics
Stage aging alerts

05, WhatsApp & SMS

Native WhatsApp Business and SMS, built in.

Reply to customers from inside the CRM, send approved templates at scale, and let an AI chatbot qualify leads 24/7 in Arabic and English.

  • Official WhatsApp Business API integration
  • Pre-approved templates for quotes, reminders and offers
  • Broadcast lists segmented by interest and stage
  • AI chatbot that qualifies and books test drives

Capability

WhatsApp & SMS

Templates & broadcasts
24/7 AI chatbot
Shared team inbox

Outcomes

What dealers see in the first 90 days

+41%
Lead-to-test-drive conversion
<2 min
Average first response time
12 hrs
Saved per rep per week

Ready to drive more revenue?

Book a personalized demo and see how Data Driven transforms your dealership in 30 days.